Well worth the investment versus shelling out monthly to use their shitty modem. Utilize these simple troubleshooting recommendations to resolve Comcast Business Internet issues. I'd go with Fiber, but it isn't available at my apartment complex. So I just signed a new contract with Comcast, going from 150Mb/s download 10Mb/s upload to 400Mb/s download 10Mb/s upload for $60 a month with modem/router included. Oh what's that? Comcast is one of the big players in the US when it comes to Internet service providers. If its the new gigabit xfi modem there is port forwarding its buried in the settings. In fact, lots of people seem to be having issues and are ticked off that the Port Forwarding is web based now, with Comcast's tech support being absolutely zero help what so ever, whether running a private server or gaming, and have not found a fix yet that works. Comcast serves homes and businesses in 40 states and the District of Columbia. Luckily, it got sorted out and no major issues so far. The fastest speed I got was around 65 Mbps. If Comcast is going … Connecting to Xbox Live with Wi-Fi. I had to call Comcast and tell them I couldn’t get open ports on Xbox. Services are branded Xfinity in areas where digital triple play services are available. Actually shocked this was their answer. You need a reliable internet service to make use of such a feature? Even their own chat system doesn't work that way. Negative. Comcast internet.. 1Gb download and 40Mb upload. Otherwise I am capped at 1TB/Month. Plug the other end of the network cable into the back of your Xbox One console. Your one source for all things Xbox on Reddit! However with no luck and the same issue. Unfortunately Comcast Internet packet loss is a real issue that is affecting gamers and streamers everywhere. Instead, it gives you a link where it is all web based through comcast's Xfinity site. Definitely use your own equipment. Comcast does not offer technical support for connecting devices to the Internet. For example, during the setup process, Todd initially identified his cable box as a Comcast box, and the Xbox One wasn’t able to change channels with voice commands. I also had issues with the Android app with Edge set as the default browser (it uses web views), even though on Android, Edge is using Chromium rather than EdgeHTML. This will link the two devices together. Modem was this one here:https://images-na.ssl-images-amazon.com/images/I/31gyDWZ6VjL.jpg, With the new router that was provided with the new contract, I am having NAT Strict issues again. All that we see or seem is a dream within a dream-Edgar Allan Poe Your time is limited, so don't waste it living someone elses life.-Steve Jobs I have what looks to be the same modem. I had problems at times accessing settings using desktop Edge (UWP desktop version). The first time I attempted to connect the Xbox One online was via ethernet. The modem I am using is this one:https://hothardware.com/ContentImages/NewsItem/42923/content/xFi_Advanced_Gateway.jpg, The interface on the Xfinity site to enable port forwarding is really easy to navigate, simply select the device to enable, and all the values are automatically entered. Those ISP provided ones are often trash. Report. This issue is only observed when the Xbox One … Try powering down your TV and X1 TV box. The Xbox One features an … I get 100+ down all the time on Comcast. This fixed all my issues completely. Xfinity TV offers television over the internet (IPTV). This is a solid option with an instant $10 savings by clicking the coupon. Restart Cable Boxes Find out how to reset your Xfinity cable box to fix larger service issues like on-screen errors, missing channels, and more. A couple of ideas. But if I want unlimited data with Comcast, I have to use their modem/router. Before attempting to address any issues with Xbox One download speeds, we first recommend checking your console's internet connection. So maybe give it a day or two, and if you still can't forward ports, maybe contact combat again and see if they can reset it. Under Video display settings, the 'current video settings' dialog shows the display as "unknown company". Unplug the power cord from the back of the modem. Microsoft on the Xbox One's launch said all these NAT and IPv4 issues would be a thing of the past because everything could run over IPv6 to their servers, but that was bullshit. I have the same new modem from comcast. #comcastcares Did you still have IPv4 or IPv6 now? So, unless anyone else on here has had this problem and knows of a fix, I am down to 3 solutions since I got a 30 day guarantee to return this crap and cancel the contract: 1: Return the crap and go with DSL. The problems aren't yet as bad as they were before, but I am anticipating it, since I've only played online for a few hours so far. Tons of menus that weren't at all intuitive and had a lot of the same things in different lists. Comcast isn't reliable? I struggled with the shitty Comcost (typo but it stays) modem/router for far to long. "Comcast and Microsoft are aware of a software issue affecting the ability of Xbox One users to play some games online. When playing 360 games (both on 360 console and Xbox One console), I had issues connecting to games when playing Cod and Halo. The problem is, there is no option to do it when going to the 10.0.0.1 router settings. The rental fees for the crap they provide is ridiculous. If it was my cable bill, that modem wouldn't even be in the house. Tamlin Magee Former Contributor. Comcast offers cable television, internet and home phone service. You need to always be online to enjoy that all-digital future? Took me a bit to figure out how to do it for my xbox. Check the Xbox … As noted by the Consumerist... “The issue … I work for an IT company, and every single one of our clients with comcast have been experiencing issues the last month or so. There is only the link to the web site to enable Port Forwarding there, which doesn't work and errors. The Xbox One X is displaying 4k just fine on it's own, so it seems that the HDMI input on the Xbox One X is not recognized by the XG1. Turn on the Xbox One console. Comcast is a majority shareholder of NBC Universal. Remember, this is just the modem, so you will need your own router. Put that shit in bridge mode and get a real router. Turn off your TV and X1 TV box, wait a few seconds, then turn them back on. Things like the threat detection functionality took a couple of days to start working it seems. I also just changed from Comcast 105 extreme to the 1 Gig AT&T Fiber service. At the same time, for all its TV issues, you can go out and buy an Xbox One tomorrow. I've contacted comcast several times, and they ACTUALLY are blaming "the position of the sun" for all of the issues. They changed some settings on their end and UPNP worked after that. Now you may watch television on your Xbox One. This could be an issue with the Xbox One, a problem with your internet connection, or even something on Microsoft’s end. 3: Buy my own modem online, either used on Ebay, or new on Amazon, where I can enable Port Forwarding by accessing Router settings like every other router out there. Comcast serves homes and businesses in 40 states and the District of Columbia. With the old modem/router (combined single unit) provided by Comcast, I was originally having NAT issues. Press question mark to learn the rest of the keyboard shortcuts, https://images-na.ssl-images-amazon.com/images/I/31gyDWZ6VjL.jpg, https://hothardware.com/ContentImages/NewsItem/42923/content/xFi_Advanced_Gateway.jpg. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). This can be an option if you want a combo modem/router. So maybe try a different browser. We have had many different fiber cuts recently tho, New comments cannot be posted and votes cannot be cast. Anyone have any suggestions? 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I read your post about SpeedTest.net and used it to run several speed tests yesterday and again this morning. I could not get it to keep an open NAT even with DMZ. Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that Xfinity WiFi is functioning correctly. Well, no all-digital future for you. Try doing it through the "Xfi" app on your phone. Also check to see if … Intermittent, finicky lip-syncing issues persisted for us with this TV, despite no issue on other 4K sets (including another Hisense model) that were set up the same way. No solution here, but I did want to add my experience with lip-synch issues, as I think there may be more going on than just how a cable box, if applicable, is set up. After 1 minute, plug the modem back in and wait for all of the lights to return to their normal state. One Moment Please: Attempts troubleshooting steps as listed above. We had not had this issue with our xbox 360 consoles, so something was different with Live on xbox one in regards to networking. Had one time where we almost got stuck with no internet for a month (siblings had school, so we were worried). Once I connected the cable I went into my router's settings and made the changes as described in the article. However, there’s a solution to all this, which has been confirmed by many members of online gaming community: Speedify! Call Xbox first, then Comcast if they can't help you. Does anyone else have this issue? However, you may experience connection issues if your firewall restricts necessary traffic (a setting which may be blocking your Xbox One from connecting to Xbox Live). To connect your Xbox One to the internet with a wireless connection, you'll need an active Wi-Fi connection within range of the device. Port forwarding is working fine for me. This is the answer. From my original post, but thankyou for the suggestion: "I have tried numerous things based on google searching, switching to all ethernet cables, using the phone app, disabling certain networking settings, etc, etc". These issues are happening every other day, entire sites going down, server and all. So I just signed a new contract with Comcast, going from 150Mb/s download 10Mb/s upload to 400Mb/s download 10Mb/s upload for $60 a month with modem/router included. Press J to jump to the feed. I have Comcast and picked up a modem off amazon and a cheap router. Nancy (@molliebush) reported an hour ago. If Issue Persists: Call Comcast and have them reinitialize and send signal to box. it shows as 150+ ping. Been doing extensive googling with no luck. Until the fix is released, Comcast says that connecting the Xbox One to the internet using an Ethernet cable should circumvent the issue entirely. The faster, more advanced IPv6 seems to be having compatibility issues between the Xbox One and Comcast's services. Xfinity TV offers television over the internet (IPTV). If you have IPv6, you didn’t need to open ports, just deactivate the teredo filter and declare the Xbox as DMZ, if possible. Oh what's that? @nokompass @comcast I feel that. Question from Kellie L.: I have Comcast Internet and the plan I’m on is for 200 Mbps download speed. Troubleshoot sound on your Xbox One console Problems with Xbox One achievements and challenges. Request a call, chat online, and more. However, Xbox 360 games, which I still play, doesn't support IPv6, so this is going to be a problem regardless. There are a lot of things that don't work. This would be a double win if they could do this, cause the older modems still have 4 ethernet ports (the new one only has 2), and I hate using wireless on gaming devices. You can't go full IPv6 on an Xbox One. This would have the added advantage of using a lower speed plan to save money, like 150Mb/s for $40 a month and not having to worry about monthly modem rental fees. Check for Local Outages View the Xfinity outage map and find out … UPnP should take care of all of that for you. Unplug your cable or satellite box from the television and instead plug it into the back of the Xbox One. I tried it. With Xbox One, I had additional issues with Halo MCCs matchmaking, and issues disconnecting with Party Chat, to the point where I had to use the Xbox app on my phone for party chat.I ended up having to access the modem/router to enable Port Forwarding for the NAT to be open, based on xbox support pages and various youtube tutorials. Comcast was charging me ~$8/month years ago to rent their modem, so you will make your money back quickly. Comcast offers cable television, internet and home phone service. 2: Go back to Comcast and try to switch out the Modem with the older model, since I had no issues enabling Port Forwarding on that Modem. Ping on my PC is only 10-15 through each speedtest and on ps4 through the www. All help appreciated, thanks! Comcast is a majority shareholder of NBC Universal. Distance and interference: Most Xbox One Wi-Fi problems are caused by the console being too far from the wireless router or too much interference on the same frequency that the router is using.These problems can be fixed by moving the console or router, removing the source of interference, or switching to a different type of connection. 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The only thing new I have found in the last few minutes is to try a complete factory reset, which gives the option back to enable Port Forwarding using the 10.0.0.1 router settings. I've talked to 3 separate techs from them and that seems to be what they're running with in the northeast at least. Regardless of the cause, the … Additionally, some firewall settings, such as IP flood detection, can cause connection issues. I restarted my Xbox, checked the NAT Type in under my Xbox network settings and it … Comcast modem makes a constant humming noise. A quick check on internet showed that this was a common problem from a lot of people trying to use two or more xboxes on the same network. I hardwire most of my devices to the router and experience speeds right around what I pay for with no issues. Then restart and everything should be fine. Please refer to the user manual for your device should you require additional assistance. Report a service outage If you think something’s not working on Xbox, let us know. I attempted to access the comcast xfinity router through my brower like the last one (routers default ip address in the browser, default user name and password, etc, etc), however there is no option to enable Port Forwarding with this new router. I … Oh what's that? Id find it for you but I am running short on time this morning. But with the Xbox One and PS4, you press a button and … First, what browser are you using? This router doesn’t seem to have a teredo filter setting, you have to declare the Xbox as DMZ and enable the UPnP. No idea why they made it so you have to do it through an app but that's Comcast for ya. I don't need to port forward anything for open NAT. Still need help? Not sure about OP. Lmao I know in the summer signal goes down so as it gets hotter signals get worse but that's ridiculous. @yukoasho: I haven't had cable for a while so things have probably changed, but like 3 years ago the Comcast interface was pretty frustrating. "Screen shot here:https://i.imgur.com/UnPKGqg.jpg. Turn off the Xbox One console by holding the power button for 5 seconds. Second, it seemed to take a day or two after I got it that it seemed to have been fully provisioned. Xbox One problems with new Comcast Xfinity modem/router, can't enable Port Forwarding for open NAT, anyone have a workaround for these newer modems? Getting 500+ down on all devices and my XBOX One (which is the new XBOX-S) actually has speed test results in the single digit download speeds and … Services are branded Xfinity in areas where digital triple play services are available. Your X1 TV box should resume playing in 5–20 minutes. google xfi port forwarding. 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